Privacy Policy

1974 Rapport is committed to maintaining the confidence and trust of visitors to our website. You may wish to provide us with Personal information such as your name, your organisation name, contact details and how you heard about us, when you register your interest in receiving information via our website, social media or to access our services. The 1974 Rapport is committed to safeguarding your personal information and complies with current data protection legislation including GDPR. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. This privacy policy will explain how the 1974 Rapport uses the personal data we collect from you when you use our website, register your interest or access our services. Please contact us if you have any questions about this Notice or our approach to safeguarding your information, please send us an email.

Overview of this Notice

• Who is gathering your information • The information we gather • How we gather your information • What we do with the information we gather • Security • How we use cookies • How long we retain your information • Controlling your personal information • How to contact us • Changes to our privacy policy • How to contact the appropriate authority Who is gathering your information The 1974 Rapport collects personal data when you register for events, information, updates, subscriptions or services. The company’s representative and Data Protection Officer is Nathan Wilkinson-Jones, who is contactable via Nathan@Rapport1974.co.uk

The information we gather

We collect personal identification information. Personal identification information means any information that may be used to identify you, such as your name, title, phone number, email address, or mailing address. In general, you can browse our website without giving us any personal information.

How we gather your information

We only collect personal information through the website when you explicitly give it to us. You directly provide our organisation with most of the information we collect. We collect information and process information when you: • Register online or make a enquiry/ request for any of our products or services. • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. • Use or view our website via your browser's cookies. We only use this information for the purpose specified when you make contact. We may use it to reach you to make sure we have your correct details, to provide additional information or to contact you with general or personalised service-related notices and promotional messages. For these purposes, we may contact you via email, telephone, text message or postal mail. What do we do with the information we gather, and why? We use this information to: • understand your needs and provide you with the service you require • process and respond to enquiries • provide you with the information you require • Send offers and provide updates We also: • analyse traffic to the web site in order to understand our visitors’ needs and continually to improve our site for them • collect anonymous, aggregate statistics as well as user specific details. This may include association to social media accounts or identification of IP address

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. How we use cookies Cookies are small text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. A cookie asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or to know when you visit a particular page on our site. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Please review our full COOKIE POLICY for more information. For further information, visit allaboutcookies.org.

How long we retain your information

We will retain your information on our system until either: • You request we stop sending you information, or unsubscribe from any of our mailing lists • You do not respond to our checking with you that you wish us to continue contacting you about the service you requested If either of these conditions are true, we will delete all the information we hold about you from your use of our website.

Controlling your personal information

It is in our best interest to safeguard your rights as our customer, therefore, we would like you to have a clear understanding of what happens to your personal data once we have collected it. The following list explains your rights as an individual under the EU General Data Protection Regulation: • You have the right to be informed of what we do with your data and to know is what the purpose of collecting and processing is. • You have the right to access your personal data and supplementary information so that you aware of, and can verify, the lawfulness of the processing. You can obtain the following information: a) confirmation that your data is being processed and b) access to your personal data. We will provide this information within one month of the request and free of charge. • You have the right to request us to rectify your personal data if is inaccurate or incomplete. • You have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing, although, this can only be done under specific circumstances. Find out more at the ICO website. • You have the right to restrict the data processing, however, this can only be done under specific circumstances. Find out more at the ICO website. • You have the right to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability. This is commonly known as “data portability”. We will provide this in a structured, commonly used and machine-readable form, free of charge, and we will deliver it you in one month following the request. How to contact us You may request details of personal information which we hold about you. If you would like a copy of the information held about you, please contact us to obtain a Subject Access Request Form. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 21 May 21, 2020. How to contact the appropriate authority Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

GDPR Policy

General Data Protection Regulations Policy (summary)

The 1974 Rapport general data protection regulation (GDPR) policy is the responsibility of the Data Protection Officer. Personal information means any information that relates to an individual that may be used to identify them either directly or indirectly. A privacy notice describing how our company protects personal information is published on our company website.

Whose information does this policy apply to?

This policy applies to information we collect from: • Customers • Prospective customers • Former customers • People who subscribe to our newsletters, updates, subscriptions • Visitors to our website What is Personal Information? There are two types of personal information that our company may store about individuals that it is in contact with. Our company stores general contact information provided by individuals, with their consent. Our company stores special category data that is a sub-category of personal information, including client notes and information provided by individuals with their consent. Personal information may be stored either electronically or on paper. A person’s details may be collected by our company to undertake its business activities. Business activities include: • Marketing and information • Appointments/ bookings • Information request/ contact forms • Customer feedback forms • Customer notes and files • Certification

How do we process personal data?

Any information stored electronically will be secured by encryption and/or password protection. Any information stored on paper will be protected by restricted physical access. Who has access to personal data? The only people that may have access to personal information are members our company where relevant and appropriate to their role. No personal information is passed on to any other individuals or organisations unless: • it is at the request of the individual; or • the company is legally required to do so How long do we keep personal data? Our company will keep personal data for no longer than reasonably necessary. Data will be kept up to date and changes made as required. If the our company business ceases trading then all personal data will be deleted or destroyed.

Consent

Requests by individuals to obtain their contact or personal information held by our company will be honoured. Our company will destroy contact or personal information about individuals if requested by them but this might mean that our company can no longer provide certain services to them. Our company will update any contact or personal information that we know to be incorrect. For further details about these rights please see the Information Commissioner’s website.

Data Breach

If a data breach means that any contact or personal information has been passed to others without consent, the individual and Our company Data Protection officer will be informed. Our company Data Protection Officer/ Director will determine what further action may be required. Individuals whose data has been compromised will be informed.

Testimonials

Testimonial videos, photos and statements are provided by clients who have given their permission for testimonials to be used on our company website. Our company will delete and stop using an individual’s testimonial statement, video, or image at the individual’s request.

Website Information

1974 Rapport collects personal data when visitors to our website register for events, information, updates, subscriptions or services. We use this information to: • understand your needs and provide you with the service you require • process and respond to enquiries • provide you with the information you require • Send offers and provide updates We also: • analyse traffic to the web site in order to understand our visitors’ needs and continually to improve our site for them • collect anonymous, aggregate statistics as well as user specific details. This may include association to social media accounts or identification of IP address Our company publishes how it makes use of cookies on the website privacy policy page.

How to contact us

You may request details of personal information which we hold about you. If you would like a copy of the information held about you, please contact us to obtain a Subject Access Request Form. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect. Changes to our privacy policy Our Company keeps its GDPR policy under regular review and places any updates on this web page. This GDPR policy was last updated on 21 May 2020.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.